To place an order, add the desired products to the shopping cart and follow the steps to complete the order: entering delivery details, choosing the payment method and confirming the order.

No, you can place an order without creating an account. However, creating an account allows you to save your information for future orders and track your order status more easily.

Papette.ro accepts payments by bank card (Visa, Mastercard) and cash on delivery.

Currently, there are no installment payment options available.

Shipping is free for orders exceeding a certain value, specified on the site (for example, 200 lei). See the delivery page for updated details.

Delivery time is usually between 1-3 business days, depending on the location you are in. Deliveries are made via express courier.

Yes, after placing your order you will receive a tracking number via email. You can check the status of your package directly on the courier company's website.

Yes, you have the right to return products within 14 days of receiving them. Products must be in their original packaging and show no signs of wear.

Please contact our customer service team via email or phone for return instructions. Return costs may vary depending on the situation.